Knowledge Base

PGC Err Msg: Could Not Open the Application Database

Article ID: 153206

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.1 Standard Edition

This article was previously published under Q153206

SYMPTOMS

The following error can occur when running Program Group Control(PGC) on a Windows NT Workstation that has Client Services for NetWare (CSNW) installed:

Could not open the application database. Your configuration will not be updated this time.

Choosing OK causes the following error:

Could not complete the updating of the program configuration. Please contact your administrator.

MORE INFORMATION

The PGC.LOG shows the following errors:

Program Group Control ==> Could not find object : Application List in Application Database

Program Group Control ==> Could not enumerate applications in application database.

Program Group Control ==> Could not complete the updating of the program configuration. Please contact your administrator.

CAUSE

The above errors can occur when a Windows NT domain has FPNW Servers that use the same computer name as the SMS Logon Servers(Windows NT domain controllers).

RESOLUTION

Make the FPNW Server Names unique names within the network.

NOTE: The FPNW Help file contains the following statement:

   FPNW Server Name

The FPNW Server Name is the name that NetWare client computers use to refer to the server. This name must be different than the server's regular server name.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, 1.1, and 1.2. We are currently researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms fpnw pgc

Keywords: kbnetwork kbpgc KB153206