Knowledge Base

How to reset License Manager information

Article ID: 153140

Article Last Modified on 11/1/2006

Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows NT Server 3.51
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q153140

SUMMARY

If you want to reset the information license manager displays, you can delete or rename three files.

MORE INFORMATION

To reset the license manager information:

Stop the License Logging service.
Delete or rename the following files on the primary domain controller or the enterprise server:

Cpl.cfg, which contains all of your purchase history and is located in %Systemroot%\System32.

Llsuser.lls, which contains the user information on number of connections and is located in %Systemroot%\System32\Lls.

Llsmap.lls, which contains License group information and is also located in %Systemroot%\System32\Lls.
Restart the License Logging service.
Re-add the appropriate license information.

For additional information, please see the following article in the Microsoft Knowledge Base:

194065 How to Reset License Manager Throughout an Enterprise

Additional query words: prodnt llssrv llsmgr event 201 202

Keywords: kbhowto KB153140