XADM: IS Won't Stop and PerfMon Shows No Processing
Article ID: 152948
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
This article was previously published under Q152948
SYMPTOMS
Activity in the Microsoft Exchange Information Store (IS) does not stop,
and also may not show up in Performance Monitor. That is, when you use
Performance Monitor, the MSExchangeIS object does not show any activity in
the %Processor Time counter. The same symptoms may also occur with the
MSExchangeIMC object, if an Internet Mail Connector (IMC) is configured and
running.
CAUSE
The IS handles an error condition incorrectly for mail received through the
IMC.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in Service Pack 3 for Microsoft Exchange 4.0. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
Additional query words: perfmon
Keywords: kbbug kbfix kbusage KB152948