XCLN: Delete Rule on Public Folder Treated as Error
Article ID: 152912
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 4.0
This article was previously published under Q152912
SYMPTOMS
When you try to synchronize an offline public folder with an online public
folder, and the online public folder has a delete rule, the following error
might occur:
This folder could not be synchronized. Consult the synchronization log
in the deleted items folder for details.
The synchronization log will contain the following message:
Error synchronizing message '<message subject>'
[80040800-3ED-0-324]
Unknown Error.
Microsoft Exchange Server Information Store
Error synchronizing folder
[80040800-3ED-0-324]
Unknown Error.
Microsoft Exchange Server Information Store
The message will stay in the offline folder.
CAUSE
The return code generated by the delete operation is treated as an error by
the synchronization process.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft Exchange
clients, version 4.0, listed at the beginning of this article. This problem
was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For
information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):
Keywords: kbusage KB152912