Knowledge Base

Schedule+ 7.0 is Unable to Write to Schedule+ 1.0 CAL

Article ID: 152879

Article Last Modified on 3/19/2004

Microsoft Schedule+ 97 Standard Edition
Microsoft Exchange Server 4.0 Standard Edition

This article was previously published under Q152879

SYMPTOMS

When you run Microsoft Schedule+ on Microsoft Mail for PC Networks, with mixed Microsoft Schedule+ 1.0 and Microsoft Schedule+ 7.0 users, you might have interoperability issues in which a Microsoft Schedule+ 7.0 user can only open a Microsoft Schedule+ 1.0 CAL file as Read Only. In this mixed environment, you can no longer have unattended resources like conference rooms and must manually handle meeting requests for these resources.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

With the Service Pack applied, you will be able to write from Microsoft Schedule+ 7.0 into a Microsoft Schedule+ 1.0 file for single-instance appointments and meetings. Writing contacts, tasks, or recurring appointments will still fail.

For more information about Schedule+ 1.0 and 7.0 interoperability, please see the following article in the Microsoft Knowledge Base:

153753 Schedule+ 1.0 and 7.0 Interoperability in MS Mail

Additional query words: 4.00 7.00

Keywords: kbfaq KB152879