Knowledge Base

XFOR: Exchange Doesn't Handle Multiple Comments in Addresses

Article ID: 152864

Article Last Modified on 10/28/2006

Microsoft Exchange Server 4.0 Standard Edition

This article was previously published under Q152864

SYMPTOMS

If you are connected to Microsoft Exchange Server and you receive a message from a user on the Internet with multiple comments on their address line, their return address will be incorrectly formed.

MORE INFORMATION

For example, if the users' e-mail address is:

USER1@HOST.DOMAIN (Comment 1) (Comment2)

Microsoft Exchange Server will try to reply to:

USER1@HOST.DOMAIN (Comment 1)

This will result in a Non-Delivery Report (NDR) and the reply message will not reach its destination.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbusage KB152864