XCLN: Offline Folder Is in Use and Could Not Be Accessed
Article ID: 152735
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 5.0
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
This article was previously published under Q152735
SYMPTOMS
When run the Microsoft Exchange client with an Offline folder
configured, you may receive the following error messages:
The file Path:\exchange.ost is in use and could not be accessed.
Close any application that is using this file, and then try again.
The set of folders could not be opened. The file Path:\exchange.ost
is in use and could not be accessed. Close any application that is
using this file, and then try again.
CAUSE
This is by design.
WORKAROUND
Check to see if the Offline folder is currently being used by another
Microsoft Exchange user or if the file has been locked open. Use the
Control Panel Server applet to verify that the file is not locked open.
MORE INFORMATION
The Offline folder (Path:\exchange.ost) can only be accessed by one
Microsoft Exchange user at a time. If multiple Microsoft Exchange users try
to access the Offline folder, only the first user will be allowed access to
the file and the additional Microsoft Exchange users will be refused
access.
Additional query words: xclnwin xclnwin16 xclnwinnt xclnwin95
Keywords: kbusage KB152735