Knowledge Base

TcpipClientSupport Fails w/ NetWareClientSupport Specified

Article ID: 152664

Article Last Modified on 8/9/2001

APPLIES TO

This article was previously published under Q152664

SYMPTOMS

When you try to change a Windows NT password with the Microsoft Exchange Client, the change fails to work using TCP/IP. The client error message may be:
The NT Domain password could not be changed. A required action was not successful due to an unspecified error.

CAUSE

If the primary domain controller (PDC) has the NetWareClientSupport registry value specified for the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA key, but the NWLINK protocol is not installed on the PDC, LSASS will not attempt to register a socket endpoint on TCP/IP.

RESOLUTION

Remove the registry value NetWareClientSupport if NWLINK is not installed on the PDC.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.51 prodnt

Keywords: KB152664


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