Knowledge Base

OFF95: Office Setup 4.3c Icon Not Removed Under Windows NT

Article ID: 152570

Article Last Modified on 8/17/2005


APPLIES TO


This article was previously published under Q152570

SYMPTOMS

After you upgrade from Microsoft Office version 4.3c to Microsoft Office for Windows 95 on a Windows NT Workstation, version 3.51, two Microsoft Office Setup icons appear in the Microsoft Office group of Program Manager.

CAUSE

One of the Setup icons is labeled Office Setup, and the other is labeled Microsoft Office Setup. The Office Setup icon does not work; however, the other icon does start Microsoft Office for Windows 95 Setup. The old Microsoft Office version 4.3c Setup icon is not removed during the setup of Microsoft Office for Windows 95.

WORKAROUND

To work around this behavior, delete the Office Setup icon manually. To do so, follow these steps:

  1. Open the Microsoft Office group in Program Manager by double-clicking it.
  2. Click the Office Setup icon.
  3. Press the DELETE key.

Additional query words: 7.00a

Keywords: KB152570