Knowledge Base

XADM: ccMail Migration Wizard Hangs with Wrong ccMail Export

Article ID: 152500

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q152500

SYMPTOMS

When you attempt to run the Microsoft Exchange Migration Wizard against a ccMail database, the computer might hang. This will happen after you type in the path to the cc:Mail Post Office, the Post Office Name, and the Post Office password. The Microsoft Exchange Migration Wizard will hang until you end the task or reboot the server.

RESOLUTION

The ccMail Export program might be the wrong version, it should be version 5.12 or greater. You can check this by running "export /?". The version number will be in the top left hand corner. Please contact Lotus for information about obtaining the latest version.

Keywords: kb3rdparty kbprb KB152500