Knowledge Base

Remote Control Causes GPF on Windows 3.11 Clients

Article ID: 152308

Article Last Modified on 10/27/2006

APPLIES TO

This article was previously published under Q152308

SYMPTOMS

If your client computer is running WINDOWS 3.11 and using older Microsoft applications like Microsoft Word 2.0, you will experience a general protection fault (GPF) on the client.

CAUSE

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: prodsms

Keywords: kbarttypeinf kbconfig kbnetwork KB152308


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