Knowledge Base

BUG: Conflict with Fax Software when Receiving a Fax

Article ID: 152298

Article Last Modified on 10/15/2003


APPLIES TO


This article was previously published under Q152298

SYMPTOMS

Global Village and other fax software that ships with many PowerMacs may cause the system software or Visual FoxPro to lock up when a fax is received.

WORKAROUND

If you have fax modem software installed, disable background or auto- receive functionality to avoid conflicts with Visual FoxPro.

There may be other non-background intensive fax software that will not lock- up Visual FoxPro when a fax is received.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Steps to Reproduce Problem

With Global Village:

  1. Install Global Village modem/fax software version 2.5.5.
  2. Install FoxPro 2.6 Mac or Visual FoxPro for the Macintosh.
  3. Turn on Fax software so that it will receive faxes.
  4. Start FoxPro.
  5. Send a fax to that machine.

Keywords: kbbug KB152298