Knowledge Base

XCLN: Inbox and OOF Assistants Missing from Tools Menu

Article ID: 152226

Article Last Modified on 10/28/2006


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This article was previously published under Q152226

SUMMARY

When you open the Tools menu in a Microsoft Exchange client for Windows, the Inbox and Out of Office Assistants might be missing.

The following are three possible causes of this:
  • The Microsoft Exchange client is low on memory. Restart Windows and try again.

  • A non-Microsoft Exchange client extension removed either the Remote Mail or the Find menu items.

  • The Microsoft Exchange client extension (Emsuix.dll or Emsuix32.dll) was removed from the Extensions list in the registry or the Exchng.ini file. Run the Microsoft Exchange client Setup program and choose the Reinstall option.

Additional query words: 4.00

Keywords: KB152226