Microsoft Office Setup May Fail on Large Disk Drives
Article ID: 152067
Article Last Modified on 8/17/2005
APPLIES TO
- Microsoft Office 95 Standard Edition
- Microsoft Office 95a
- Microsoft Office 95b
- Microsoft Windows NT 4.0
- Microsoft Windows NT 3.51 Service Pack 5
This article was previously published under Q152067
SYMPTOMS
When you attempt to install Microsoft Office 95 on a computer running
Windows NT 3.5 or 3.51 with a 4.1 GB volume, Office Setup may report that
there is not enough free drive space to run Setup.
CAUSE
The Office 95 Setup program calculates the free space of the volume as a
32-bit integer. This causes the integer to wrap around when the volume
size is larger than 4.099 GB in size. When the integer wraps around, the
free space of the volume is reported to be smaller than the actual space
available. The reported space will be the difference between 4.099 GB and
the actual space available on the volume.
This problem may occur again at the 8.2 GB mark.
WORKAROUND
To work around this problem, copy enough data to the drive to get the
actual free space below the 4.099GB mark. Office Setup will report the free
space correctly and allow you to complete the setup.
Repartition the drive to have partitions less than 4.099 in size.
Keywords: kbnetwork kbprb KB152067