BUG: Mastering Exchange Development: Product ID Is Zeros
Article ID: 151851
Article Last Modified on 11/7/2002
APPLIES TO
- MSPRESS Mastering Microsoft Exchange Development ISBN 1-57231-337-4
This article was previously published under Q151851
SYMPTOMS
When you reinstall Mastering Exchange Development over an existing
installation, the Product ID changes from the original ID number to all
zeros.
RESOLUTION
The only resolution to this problem is to remove the program using the
Remove All option in Setup and reinstall it.
Do the following to remove the program:
- Click the Start button, and then click Run.
- Type <CD-ROM drive letter>:\setup.exe.
For example, if the CD-ROM drive is drive D, type "d:\setup.exe."
- From the Setup choices window, click Remove All.
Do the following to reinstall the program:
- Click the Start button, and then Click Run.
- Type <CD-ROM drive letter>:\setup.exe.
The Product ID number will now be correct.
STATUS
Microsoft has confirmed this to be a problem in the products listed above.
We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
Additional query words: 1.00 multi media multimedia multi-media mmtitles PID
Keywords: kbbug kbsetup kbmm KB151851