Knowledge Base

BUG: Mastering Exchange: Add/Remove Does not Remove all Files

Article ID: 151727

Article Last Modified on 10/2/2003


APPLIES TO


This article was previously published under Q151727

SYMPTOMS

When you use the Add/Remove Programs tool in Windows 95 to remove a Complete installation of Mastering Microsoft Exchange Development, not everything installed by setup is removed. Add/Remove Programs does not remove the Med directory or the directories below it including the Labs directory, the Lab subdirectories, and the Lists directory.

STATUS

Microsoft has confirmed this to be a problem in the products listed above. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

If you did a Complete installation, you can manually delete the Med directory and the directories below it by using the following steps:

  1. Click Start, point to Find, and click Files or Folders.
  2. Type the name of the directory you want to remove. For example, type Med in the Named field.
  3. Click Find Now.
  4. Right-click on the "Med" folder, and then click Delete.
NOTE: If you worked on any of the labs or annotated any topics, the information is saved in the Lists and Labs directories. If you remove these directories, the information will be lost.

Additional query words: 1.00 multi media multimedia multi-media mmtitles

Keywords: kbbug kbsetup kbmm KB151727