Article ID: 151708
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 5.0
- Microsoft Outlook 97 Standard Edition
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q151708
SYMPTOMS
The following error message may be displayed when you start
the Microsoft Exchange client for Windows 95 or Microsoft Outlook 97:
MPREXE caused an invalid page fault in module
Kernel32.dll
In certain cases, the option to remember passwords,
Save this password in your password list, may be dimmed or
unavailable.
CAUSE
This is because a password list (PWL) file is corrupt. Your
PWL file may become corrupt after you upgrade the Windows 95 operating system
to Service Pack 1.
WORKAROUND
Locate and delete or rename your PWL file. The file is
named
username.pwl, where
username is the name you use to log on to the
computer. It is located in the Windows folder. After you delete or rename the
file, restart Windows 95.
NOTE: If you are using a personal certificate, you should export it
before you rename or delete your .pwl file. If you do not do so, the personal
certificate may be unavailable when you send e-mail.
For additional information, click
the article number below to view the article in the Microsoft Knowledge Base:
190296 Unable to Use Personal Certificates in Outlook Express
Additional query words: greyed www web gpf application invalid
Keywords: kbprb kbusage KB151708