Knowledge Base

Installing from an .inf File Prompts for Disk

Article ID: 151674

Article Last Modified on 1/19/2007

Microsoft Windows 95
Microsoft Windows 98 Standard Edition
Microsoft Windows 98 Second Edition

This article was previously published under Q151674

SYMPTOMS

When you install a program by using the right mouse button to click the program's .inf file and then clicking Install, you may receive a dialog box prompting you to insert a disk even if the program is already on the hard disk. When this occurs, you receive the following prompt:

The disk labeled <name> is now required. This disk is provided by your computer manufacturer. Click OK to continue.

CAUSE

This behavior can occur if the .inf file is located in a folder with a long file name.

RESOLUTION

To work around this behavior, rename the folder containing the .inf file so that its name conforms to the MS-DOS 8.3 naming convention. You may also need to rename parent folders of the folder containing the .inf file.

MORE INFORMATION

For information about a similar problem, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 141350
TITLE : .inf File Install Fails with Error: "A device attached to..."

Keywords: kberrmsg kbprb kbsetup KB151674