Knowledge Base

Reinstalling Causes Loss of MS Exchange Client Functions

Article ID: 151660

Article Last Modified on 11/15/2006

APPLIES TO

This article was previously published under Q151660

SYMPTOMS

If you use the Microsoft Exchange Server client and you choose to reinstall Microsoft Exchange, The Microsoft Network, or Microsoft Fax during a custom Windows 95 installation, Microsoft Schedule+ 7.0 may no longer work properly and many of the menu items for the Microsoft Exchange Server client may no longer appear.

CAUSE

When you reinstall the Microsoft Exchange client that is included with Windows 95, The Microsoft Network, or Microsoft Fax, the Microsoft Exchange Server client files are overwritten. The Microsoft Exchange client that is included with Windows 95 does not include the advanced features of the Microsoft Exchange Server client.

RESOLUTION

To resolve these problems, reinstall the Microsoft Exchange Server client.

MORE INFORMATION

When this situation occurs, the following menu items no longer appear: 
   File     Add to Favorites
   Tools    Synchronize
            All folders
            This Folder
            Download Address Book
            Inbox Assistant
            Out of Office Assistant
            Application Design
            Folder Designer
            Copy Folder Design
            Folder Design Cue Cards
   Compose  New Form
Note that some portions of the Inbox Assistant may still function (such as moving mail to folders other than the Inbox), but there is no way to alter this behavior without reinstalling the Microsoft Exchange Server client. If you made changes to the default fonts, such as the font used to reply to mail, you must reconfigure your preferences.

Additional query words: osr2

Keywords: kbprb KB151660


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