WINUP-Download Button Does Not Appear on Product Updates Page
  
PSS ID Number: Q198343
Article last modified on 06-23-1999
 
WINDOWS:4.0,5
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Windows Update, used with:
    - Microsoft Internet Explorer versions 4.0, 5 for Windows 98 
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SYMPTOMS
========
 
The Download button may not appear on the Product Updates Page, even when
components are selected for download.
 
RESOLUTION
==========
 
1. Click Refresh in Internet Explorer or press F5.
 
2. If you are still unable to see the Download button:
 
   a. In Internet Explorer, click Edit.
 
   b. Click "Find (on this page)".
 
   c. Type "Download" (without the quotation marks).
 
   d. Click Find Next.
 
3. The download button should appear on the upper right hand side of the page.
 
MORE INFORMATION
================
 
If you have tried all of the above steps, and are still unable to view or
download components, you may submit a question through Web Response by following
the steps below:
 
1. Connect to the Windows Update site at: http://windowsupdate.microsoft.com/
 
2. Click Support Information
 
3. Click Submit Windows Update Support Request
 
4. Follow the instructions provided to submit your question.
 
REFERENCES
==========
 
For additional information about viewing or downloading from Windows Update,
please see the following article(s) in the Microsoft Knowledge Base:
 
   Q193385 WINUP-Problems When Viewing or Downloading From Windows Update
 
   Q183717 Unable to Enable or Disable Style Sheets in Internet Explorer
 
Additional query words: winup
 
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Keywords          : kbwindowsupdate 
Version           : WINDOWS:4.0,5
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1999.