WD: General Display and Printing Issues Under Macintosh OS 8.5
  
PSS ID Number: Q198182
Article last modified on 02-12-1999
 
MACINTOSH:6.0,6.0.1,6.0.1a
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft Word for the Macintosh, versions 6.0, 6.0.1, 6.0.1a, used
   with:
   Apple Macintosh System Software 8.5
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SYMPTOMS
=======
 
This article lists known issues with Word 6.x for Macintosh when upgrading
to the Apple Macintosh System Software 8.5 (Mac OS 8.5).
 
The symptoms covered include the following:
 - Menus no longer 3-D
 - Window redrawn incorrectly after maximize
 - Euro character prints blank or as currency symbol
 
Menus No Longer 3-D
-------------------
 
Symptoms:
When you select the menus in Word, they no longer appear in gray scale or
three-dimensional effects. The menus have a white background.
 
Workaround:
There is no known workaround at this time.
 
Window Redrawn Incorrectly After Maximize
-----------------------------------------
 
Symptoms:
The title bar of the document is not stretched across the top of the
window.
 
Workaround:
1. Click in Finder.
2. Click in Word Document.
 
Euro character prints blank or as currency symbol
-------------------------------------------------
 
Symptoms:
When you print a document containing the new euro symbol, the symbol does
not print or prints as a currency symbol.
 
Cause:
Either you are printing to a greyshared printer driver that is on a system
software earlier than OS 8.5, or you are using a PostScript printer driver
earlier than 8.6.
 
Workarounds:
For greyshared printers, upgrade the OS on the Macintosh that the printer
is shared from.
For PostScript drivers, upgrade the PostScript driver to version 8.6
(shipped with OS 8.5) or later.
 
More Information:
Fonts are supplied to greyshared printers drivers by the host computer, not
the client. Because the OS fonts prior to 8.5 did not have support for the
euro symbol, host computers using system software prior to OS 8.5 are
unable to print this font.
 
Printer drivers that have greyshared capabilities include:
    - LaserWriter 300/LS (runs Personal LaserWriter LS, Personal
      Laserwriter 300)
    - Color StyleWriter 1500
    - Color StyleWriter 2500
    - Color StyleWriter Pro
 
The updated PostScript driver (version 8.6 and later) is needed to force
the download of the euro glyph, since that symbol is not on PostScript
printers.
 
Additional query words: missing grayed greyed gray grey hewlett packard
greyscale
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Keywords          : kbdta macword word6 
Version           : MACINTOSH:6.0,6.0.1,6.0.1a
Platform          : MACINTOSH
Issue type        : kbprb
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Copyright Microsoft Corporation 1999.