PSS ID Number: 197341
Article Last Modified on 3/17/2001
The information in this article applies to:
This article was previously published under Q197341
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".
SYMPTOMS
You cannot connect to a Lotus Notes Mail mailbox by using Microsoft Outlook as the mail client. In some cases you can connect, but when you try to open
any message, you may receive the following error message:
Unable to open item. And extended error occurred unknown to mapi
CAUSE
The MAPI driver provided by Lotus with Notes Mail implements too little of
the MAPI specification for use as an Outlook information store provider.
RESOLUTION
Lotus Notes Mail is currently not a supported configuration. Microsoft is
working with Lotus to resolve this issue.
Additional query words: "Unable to create ABP Object"
Keywords: kb3rdparty kbprb KB197341
Technology: kbOutlook2000Search kbOutlookSearch kbZNotKeyword3