PhD: Acmsetup Caused an IPF in Msvcrt.dll
  
PSS ID Number: Q197044
Article last modified on 12-10-1998
 
WINDOWS:2000
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft PhotoDraw 2000
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SYMPTOMS
========
 
During setup, after selecting "I Agree" in response to the End User
Licensing Agreement, you may receive the following error:
 
   ACMSETUP caused an invalid page fault in module MSVCRT.DLL
 
CAUSE
=====
 
This error is caused by multiple or outdated copies of the file Msvcrt.dll.
 
RESOLUTION
==========
 
To prevent this error, follow these steps:
 
1. Search your hard drives for all occurrences of the file Msvcrt.dll.
 
   a. From the Windows desktop, click Start, Find, Files or Folders.
 
   b. In the list box labelled 'Named' type: "msvcrt.dll" without quotes.
 
   c. In the list box labelled 'Look In' choose 'Local Hard Drives' or
       the C:\ drive if 'Local Hard Drives' is not offered.
 
   d. Click Find Now.
 
2. Rename all the files you find to Msvcrt.old.
 
3. Run setup again.
 
MORE INFORMATION
================
 
There are other causes and fixes for this error. If your symptoms do not
match the symptoms described in the Symptoms section of this article, or if
the fix listed in the Resolution section of this article does not resolve
your problem, query on "msvcrt.dll setup error" (without the quotation
marks) to find additional articles about this error.
 
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Version           : WINDOWS:2000
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.