OL2000: AOL E-mail Service Not Available for Microsoft Outlook
  
PSS ID Number: Q196989
Article last modified on 05-14-1999
 
WINDOWS:2000
 
WINDOWS
 

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:
 
 - Microsoft Outlook 2000 
-------------------------------------------------------------------------------
 
SUMMARY
=======
 
You are unable to use Microsoft Outlook as your e-mail client with America
OnLine services (AOL).
 
MORE INFORMATION
================
 
AOL does not provide an e-mail transport service that can be used with Outlook.
AOL uses a proprietary e-mail system that requires the use of their own e-mail
client software.
 
In the book "Running Microsoft Outlook 98" by Alan Neibauer, pages 110, 140, and
265 there are references that imply you can get e-mail from AOL through Outlook.
This is incorrect.
 
For more information about using AOL e-mail and other AOL services, contact AOL
on their Web site at:
 
   http://www.aol.com
 
REFERENCES
==========
 
America OnLine is a vendor independent of Microsoft; we make no warranty,
implied or otherwise, regarding this product's performance or reliability.
 
Additional query words:
 
======================================================================
Keywords          : kb3rdparty CfgUnsup CfgIM CfgAOL 
Version           : WINDOWS:2000
Platform          : WINDOWS
Issue type        : kbprb
=============================================================================
Copyright Microsoft Corporation 1999.