OFFUP-Converters and Viewers Available on Office Update Web Site
  
PSS ID Number: Q196645
Article last modified on 05-28-1999
 
WINDOWS:1.0
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Office Update 1.0 
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SUMMARY
=======
 
Office Update is a free online extension of Microsoft Office accessible to all
users. You can access the site from the link placed prominently at the top of
the Office product by clicking Help, selecting Microsoft on the Web, and then
clicking Free Stuff. You may also type:
 
"http://officeupdate.microsoft.com" (without quotation marks)
 
in the Address bar.
 
Office Update is an excellent ongoing resource for Microsoft Office users and is
dedicated to helping you get the very most from Microsoft Office, providing
product updates, downloads, assistance and newsgroups.
 
Converters allow you to open files created by people using different versions of
your Office product.
 
Viewers allow people who don't have Office programs to see your work. Simply
provide them with the appropriate viewer along with your files.
 
NOTE:
Converters and Viewers for Macintosh versions of Office may be located at:
 
http://www.microsoft.com/macoffice/users.htm
 
OFFICE UPDATE FILE CONVERTERS AND VIEWERS:
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Microsoft Word
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 - Word 97 Converter for Word 6 and 95 (Windows 32-bit Operating Systems)
 
 - Word 97 Converter for Word 6 and 95 (Windows 16-bit Operating Systems)
 
 - Word 6.0/95 Binary Converter for Word 97
 
 - Supplemental Text Converters for Word
 
 - Viewer for Word 97 on PCs using Windows 3.x
 
 - Viewer for Word 97 on PCs using Windows 95/98 or Windows NT
 
Microsoft Excel
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 - QuickBooks and QuickBooks Pro Filter for SBFM 97
 
 - Quattro Pro Converters for Excel
 
 - Excel 97 Dialog Converter
 
 - Excel 97 Spreadsheet File Viewer
 
Microsoft Outlook
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 - Converters for Outlook 97
 
 - Converters for Outlook 97 for Windows NT
 
 - Microsoft Importers for Lotus cc:Mail Archives and Notes Mail
 
 - Microsoft Network E-mail Conversion Utility for Outlook
 
Microsoft Access
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 - Microsoft SQL Server Upsizing Tool for Access 97
 
 - Report Snapshots and Snapshot Viewer for Access 97
 
Microsoft PowerPoint
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 - Batch Converter for PowerPoint 97
 
 - PowerPoint 97 Converter for PowerPoint 95
 
 - PowerPoint 97 Converter for PowerPoint 4.0
 
 - Viewer for PowerPoint 97 on PC's using Windows 95/98 or Windows NT
 
 - Viewer for PowerPoint 97 on PC's using Windows 3.x
 
MORE INFORMATION:
==================
 
To submit a question to a Microsoft Support Professional using the Office Update
Support Request form, follow the steps outlined below:
 
1. Connect to the Office Update Web site at: http://officeupdate.microsoft.com
 
2. Click Member Services.
 
3. Click Office Update Technical Support.
 
4. Click Office Update Support Form.
 
    - You may be prompted to establish a Registration ID, if you haven't already
      done so, which you can use to obtain many Microsoft products or services.
 
    - To establish the ID, enter your e-mail address in the space provided and
      click Continue.
 
    - If you do not have an e-mail address, you can quickly get one by clicking:
      hotmail.com on the registration page.
 
5. After you enter your e-mail address, click Continue.
 
6. Type your Password.
 
    - If you can't remember your password, click E-mail My Password and we will
      send it to you.
 
7. Provide the following information in the space provided:
 
    - Your Computer
 
       - Operating System
 
       - Internet Browser
 
       - Computer Make
 
       - Computer Model
 
       - CPU Speed
 
       - Memory
 
    - The Problem
 
       - Describe only one problem at a time. If you are having more than one
         problem, please submit them seperately.
 
       - Issue Type
 
       - Component Name
 
       - URL Address
 
       - Error Type
 
       - Question Title
 
       - Detailed Problem Description
 
       - Check one of the following:
 
          - I can duplicate this problem.
 
          - I can connect to other Web sites such as http://www.microsoft.com
 
          - It previously worked for me but is not working now.
 
          - It has never worked.
 
    - Contact Information
 
       - E-mail Address
 
       - Phone Number
 
       - Fax Number
 
       - Time Zone
 
8. When the request form has been completed:
 
    - Click Finish to submit your request.
 
    - You should receive a response within one business day.
 
Additional query words: offup
 
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Keywords          : kbofficeupdate 
Version           : WINDOWS:1.0
Platform          : WINDOWS
Issue type        : kbinfo
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Copyright Microsoft Corporation 1999.