OL2000: Track Changes Doesn't Show Deleted Text Using Word
  
PSS ID Number: Q196060
Article last modified on 05-14-1999
 
WINDOWS:2000
 
WINDOWS
 

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:
 
 - Microsoft Outlook 2000 
 - Microsoft Word 2000 
-------------------------------------------------------------------------------
 
SYMPTOMS
========
 
When you use Microsoft Word as your e-mail editor to track changes in a
Microsoft Outlook message replied to or forwarded, text deleted or modified from
the original message is not marked with revision marks.
 
MORE INFORMATION
================
 
To use the Track Changes feature with Word as your e-mail editor, first enable
Word as your e-mail editor, and then turn on the Track Changes feature.
 
Select Word as Your E-mail Editor
---------------------------------
 
1. On the Tools menu, click Options.
 
2. On the Mail Format tab, click the box next to "Use Microsoft Word to edit
   e-mail messages."
 
3. Click OK, to close all windows.
 
Select Track Changes on Replies and Forwards
--------------------------------------------
 
To select this feature, follow these steps:
 
1. Start Outlook.
 
2. Open an e-mail message, and click Reply or Forward.
 
3. On the Tools menu, point to Track Changes, and then click Highlight Changes.
   If Highlight Changes is not available, click in the body section of the mail
   message, and then click Tools, Track Changes, and Highlight Changes.
 
4. Click to select the "Track changes while editing" check box, and then click
   OK.
 
Other Word Features Available in Outlook
----------------------------------------
 
The following Word features are available from Outlook if you use Word 2000 as
your e-mail editor.
 
 - AutoCorrect: Automatically corrects typos as you type.
 
 - Spelling and Grammar: Checks your spelling while you work, underlining
   misspelled words and displaying alternative spellings.
 
 - Bullets and Numbering: Add bullets and numbering to call out important
   points.
 
 - Tables: Use tables to present your information in an organized fashion.
 
 - Highlighter: Use color to emphasize the key points in a message for others
   working online; works much like a felt-tip marker.
 
 - Conversion of e-mail names and Internet addresses: Automatic conversion of
   e-mail names and Internet addresses to hyperlinks.
 
 - Document Map: Navigate and organize e-mail messages quickly. Word
   automatically detects if a message contains a long conversation thread and
   creates a map, via hyperlinks, to each message.
 
If you use Word as your e-mail editor, you can send and receive e-mail messages
to recipients who do not use Word, but features unique to Word change to plain
text. For example, a table converts to tab-delimited text.
 
REFERENCES
==========
 
For more information about tracking changes, in Word, click Microsoft Word Help
on the Help menu, type "Tracking Changes" in the Office Assistant or the Answer
Wizard, and then click Search to view the topics returned.
 
Additional query words: OL2K
 
======================================================================
Keywords          : kbdta 
Version           : WINDOWS:2000
Platform          : WINDOWS
Issue type        : kbinfo
=============================================================================
Copyright Microsoft Corporation 1999.