DOCUMENT:Q194995  25-JUL-2001  [homegame]
TITLE   :Pinball Arcade: Game Pauses or Game Performance Is Slow
PRODUCT :Microsoft Home Games
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:kbenv kbhw kbimu msgame kbHardwarekbfaq

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The information in this article applies to:

 - Microsoft Pinball Arcade, version 1.0 
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SYMPTOMS
========

When you play Microsoft Pinball Arcade, you may experience either of the
following symptoms:

 - The game pauses intermittently.

 - Game performance is extremely slow.

CAUSE
=====

This behavior can occur for either of the following reasons:

 - You are running the Microsoft Sidewinder Game Controller software on your
   computer, and you disconnect the SideWinder game controller while the
   computer is running.

 - You are using a Microsoft Sidewinder 3D Pro joystick on a Microsoft Windows
   NT 4.0-based computer.

RESOLUTION
==========

To resolve this issue, use the appropriate method listed below.

Disconnected SideWinder Game Controller
---------------------------------------

To resolve this issue, restart the computer, or refresh the game controller
status in Microsoft Windows.

To refresh the game controller status in Windows, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Game Controllers.

3. Verify that "Not Connected" is displayed in the Status column next to your
   SideWinder game controller, and then click OK.

4. Close Control Panel.

SideWinder 3D Pro on a Windows NT 4.0-based Computer
----------------------------------------------------

To resolve this issue, download and install the latest Microsoft Windows NT 4.0
Service Pack from the following Microsoft Web site:

   http://support.microsoft.com/support/downloads

Additional query words: 1.00 msgame gaming device drags sluggish winnt

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Keywords          : kbenv kbhw kbimu msgame kbHardware kbfaq
Technology        : kbGamesSearch kbPinballArc kbArcadeSearch
Version           : WINDOWS:1.0
Issue type        : kbprb

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