OFFUP-Unable to Locate Calendar or Agenda Wizard for Word 97
  
PSS ID Number: Q193858
Article last modified on 05-28-1999
 
WINDOWS:1.0
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Office Update 1.0 
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SYMPTOMS
========
 
You may be unable to locate the Calendar Wizard or the Agenda Wizard for
Microsoft Word 97 on the Office Update Web site, even though the Help files of
Word 97 reference this location.
 
CAUSE
=====
 
The Calendar Wizard and Agenda Wizard are not listed as individual components.
Both of these wizards are bundled with the Time Management Wizard.
 
RESOLUTION
==========
 
To download the Calendar Wizard or the Agenda Wizard:
 
1. Access the Time Management Wizard section of the Office Update Web site at:
 
   http://officeupdate.microsoft.com/downloadDetails/wdtmgmt.htm
 
2. Click Download Now! This will begin the download process.
 
MORE INFORMATION:
===================
 
If you have tried all of the above steps, and are still unable to view or
download components, you may submit a question through Web Response by following
the steps below.
 
1. Connect to the Office Update Web site at: http://officeupdate.microsoft.com
 
2. Click Member Services.
 
3. Click Office Update Technical Support.
 
4. Click Office Update Support Form.
 
    - You may be prompted to establish a Registration ID, if you haven't already
      done so, which you can use to obtain many Microsoft products or services.
 
    - To establish the ID, enter your e-mail address in the space provided and
      click Continue.
 
    - If you do not have an e-mail address, you can quickly get one by clicking:
      hotmail.com on the registration page.
 
5. After you enter your e-mail address, click Continue.
 
6. Type your Password.
 
    - If you can't remember your password, click E-mail My Password and we will
      send it to you.
 
7. Provide the following information in the space provided:
 
    - Your Computer
 
       - Operating System
 
       - Internet Browser
 
       - Computer Make
 
       - Computer Model
 
       - CPU Speed
 
       - Memory
 
    - The Problem
 
       - Describe only one problem at a time. If you are having more than one
         problem, please submit them seperately.
 
       - Issue Type
 
       - Component Name
 
       - URL Address
 
       - Error Type
 
       - Question Title
 
       - Detailed Problem Description
 
       - Check one of the following:
 
          - I can duplicate this problem.
 
          - I can connect to other Web sites such as http://www.microsoft.com
 
          - It previously worked for me but is not working now.
 
          - It has never worked.
 
    - Contact Information
 
       - E-mail Address
 
       - Phone Number
 
       - Fax Number
 
       - Time Zone
 
8. When the request form has been completed:
 
    - Click Finish to submit your request.
 
    - You should receive a response within one business day.
 
Additional query words: offup
 
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Keywords          : kbofficeupdate 
Version           : WINDOWS:1.0
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1999.