WINUP-Clicking Cancel Does Not Cancel Component Uninstallation
  
PSS ID Number: Q191209
Article last modified on 06-17-1999
 
WINDOWS:4.0,5
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Windows Update, used with:
    - Microsoft Internet Explorer versions 4.0, 5 for Windows 98 
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SYMPTOMS
========
 
After installing one of the components found on the Windows Update Web site, if
you attempt to remove it, you may be presented with a dialog box giving you the
option to cancel the uninstall. If you click Cancel, Windows Update may still
continue to uninstall the component.
 
CAUSE
=====
 
Windows Update does not recognize your choice to cancel.
 
WORKAROUND
==========
 
To reinstall the component:
 
1. Click Start and then click Windows Update.
 
2. Click Product Updates in the left-hand menu bar.
 
3. Select the check box next to the component you would like to install.
 
4. Click Download at the bottom of the page.
 
STATUS
======
 
Microsoft has confirmed this to be a problem in Windows Update. This issue will
be resolved in a future release of Windows Update.
 
MORE INFORMATION
================
 
If you have tried all of the above steps, and are still unable to view or
download components, you may submit a question through Web Response by following
the steps below:
 
1. Connect to the Windows Update site at:
   http://windowsupdate.microsoft.com/
 
2. Click Support Information
 
3. Click Submit Windows Update Support Request
 
4. Follow the instructions provided to submit your question.
 
Additional query words: winup
 
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Keywords          : kbwindowsupdate 
Version           : WINDOWS:4.0,5
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1999.