Zone: Blank Screen or Error Message When You Play Mind Aerobics
  
PSS ID Number: Q190781
Article last modified on 03-21-1999
 
WINDOWS:
 
WINDOWS
 

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The information in this article applies to:
 
 - MSN Gaming Zone 
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SYMPTOMS
========
 
When you attempt to play Mind Aerobics on the MSN Gaming Zone, you may see a
blank screen or receive an error message.
 
CAUSE
=====
 
This behavior can occur if you are using a Web browser that does not support
ActiveX technology.
 
RESOLUTION
==========
 
To resolve this issue, install Microsoft Internet Explorer 3.02 or later, and
then configure it to be your default Web browser.
 
If you install Internet Explorer 4.0 or later, configure the browser to
automatically accept cookies. To do this, use the appropriate method for your
version of Internet Explorer.
 
Internet Explorer 5.0
---------------------
 
1. Start Internet Explorer.
 
2. On the Tools menu, click Internet Options.
 
3. On the Programs tab, click to select the "Internet Explorer should check to
   see whether it is the default browser" check box.
 
4. On the Security tab, click Custom Level.
 
5. Under the Cookies branch in the Settings box, click Enable.
 
6. Click OK, and then click OK again.
 
7. Quit and then restart Internet Explorer.
 
8. When you are prompted to make Internet Explorer your default Web browser,
   click Yes.
 
Internet Explorer 4.0
---------------------
 
1. Start Internet Explorer.
 
2. On the View menu, click Internet Options.
 
3. On the Programs tab, click to select the "Internet Explorer should check to
   see whether it is the default browser" check box.
 
4. On the Advanced tab, under the Cookies branch, click Always Accept Cookies.
 
5. Click OK.
 
6. Quit and then restart Internet Explorer.
 
7. When you are prompted to make Internet Explorer your default Web browser,
   click Yes.
 
Internet Explorer 3.x
---------------------
 
1. Start Internet Explorer.
 
2. On the View menu, click Options.
 
3. On the Programs tab, click to select the "Internet Explorer should check to
   see whether it is the default browser" check box.
 
4. Click OK.
 
5. Quit and then restart Internet Explorer.
 
6. When you are prompted to make Internet Explorer your default Web browser,
   click Yes.
 
Additional query words: msgame igz black empty gpf ipf
 
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Keywords          : kbenv kberrmsg igz kbimu msgame kbfaq
Version           : WINDOWS:
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1999.