IGZ: Cannot Download the Internet Gaming Zone Software
  
PSS ID Number: Q190454
Article last modified on 07-29-1998
 
WINDOWS:4.0
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Internet Gaming Zone, version 4.0
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SYMPTOMS
========
 
When you attempt to download the Internet Gaming Zone software, you may
receive an error message or the download process may not be successful.
 
CAUSE
=====
 
The most common cause of this behavior is a problem with the connection
between your computer and the Zone server. However, this issue can also
be caused by incorrect settings in your Web browser.
 
RESOLUTION
==========
 
You may be able to resolve this issue by connecting to the Zone at
a different time of the day, using a different access number for your
Internet service provider (ISP), or using a different ISP to connect
to the Zone.
 
If you still cannot download the software after trying these suggestions,
increase the amount of hard-disk space you can use to download files with
your browser. To do this, use the appropriate section below for the Web
browser you are using.
 
Microsoft Internet Explorer 4.0 and 4.01
----------------------------------------
 
1. Start Internet Explorer.
 
2. On the View menu, click Internet Options.
 
3. Under Temporary Internet Files, click Settings.
 
4. Move the "Amount of disk space to use" slider to the right until the
   percentage of disk space used is between 8-10 percent.
 
5. Click OK, and then click OK again.
 
Microsoft Internet Explorer 3.02
--------------------------------
 
1. Start Internet Explorer.
 
2. On the View menu, click Options, and then click the Advanced tab.
 
3. Under Temporary Internet Files, click Settings.
 
4. Move the "Amount of disk space to use" slider to the right until the
   percentage of disk space used is between 8-10 percent.
 
5. Click OK, and then click OK again.
 
Netscape Navigator
------------------
 
1. Start Netscape Navigator.
 
2. On the Edit menu, click Preferences.
 
3. Double-click Advanced, and then click Cache.
 
4. Verify that the Disk Cache setting is at least 7680 kilobytes (KB).
 
5. Close the Preferences window.
 
Additional query words: 4.00 msgame igz z4 failed aborted
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Keywords          : igz kbimu msgame z4 kbenv kberrmsg kbsetup
Version           : WINDOWS:4.0
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.