Zone: "80004002" Error Message When Signing In to the Zone
  
PSS ID Number: Q190431
Article last modified on 05-21-1999
 
WINDOWS:
 
WINDOWS
 

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The information in this article applies to:
 
 - MSN Gaming Zone 
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SYMPTOMS
========
 
When you attempt to sign in to MSN Gaming Zone, you may receive the following
error message:
 
   Error: 80004002
 
RESOLUTION
==========
 
To resolve this issue, reregister the Oleaut32.dll file. To do this, follow
these steps:
 
1. Click Start, and then click Run.
 
2. In the Open box, type "regsvr32 oleaut32.dll" (without the quotation marks),
   and then click OK. You should receive a message that the file registration
   succeeded.
 
3. Sign in to the Zone.
 
MORE INFORMATION
================
 
For more information about how to register Zone .dll files and how to
troubleshoot Zone file registration problems, please see the resolution section
of the following article in the Microsoft Knowledge Base:
 
   Q190118 Zone Error Message: No Such Interface Is Supported
 
Additional query words: 4.00 msgame igz z4
 
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Keywords          : kbenv kberrmsg igz kbimu msgame z4 
Version           : WINDOWS:
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1999.