OL98: (CW) Garbled Umlauts in Subject Line Using CC:Mail Service
  
PSS ID Number: Q190428
Article last modified on 09-02-1998
 
WINDOWS:98
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Outlook 98
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NOTE: These procedures only apply if you have installed Outlook with the
Corporate Workgroup/Other (CW) option. This option allows you to use
Messaging Application Programming Interface (MAPI) services. To determine
your installation type, on the Help Menu click About Microsoft Outlook. In
About Microsoft Outlook you should see "Corporate" if you have the
Corporate Workgroup installation.
 
SYMPTOMS
========
 
When you receive e-mail in Microsoft Outlook 98 using the Outlook support
for Lotus cc:Mail, German umlaut characters appearing in the Subject line
of e-mail messages do not display correctly.
 
CAUSE
=====
 
Lotus has confirmed that a bug in the Vendor Independent Messaging(VIM)
file, version 6.02.01.4, causes the problem.
 
RESOLUTION
==========
 
Lotus will fix this in a future release of VIM. Until it is available, use
version 6.02.00.15 of VIM. This is available for download at the Lotus Web
site at:
 
   http://www2.support.lotus.com/ftp/pub/comm/ccmail/dev_tools/
 
MORE INFORMATION
================
 
Microsoft has not tested the workaround supplied by Transend Corporation
and therefore cannot guarantee its results.
 
CC:Mail is manufactured by Lotus Development Corporation, a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
 
REFERENCES
==========
 
More information about Vendor Independent Messaging can be found at the
cc:Mail Web site at:
 
   http://www.ccmail.com/vim/vimmain.htm
 
Additional query words: ConnectorWare MAPI garbage 98
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Keywords          : kb3rdparty cfgCCMail
Version           : WINDOWS:98
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.