Zone Error Message: No Such Interface Is Supported
  
PSS ID Number: Q190118
Article last modified on 05-21-1999
 
WINDOWS:
 
WINDOWS
 

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The information in this article applies to:
 
 - MSN Gaming Zone 
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SYMPTOMS
========
 
When you attempt to connect to MSN Gaming Zone, you may receive the following
error message:
 
   No such interface is supported.
 
CAUSE
=====
 
This issue can occur if another program changes Microsoft Internet Explorer
files that are used by MSN Gaming Zone.
 
The programs that are known to change Internet Explorer files include:
 
 - I-Phone
 - MS Agent
 
RESOLUTION
==========
 
To resolve this issue, reregister each of the files needed by the Internet
Gaming Zone. To do this, follow these steps:
 
1. Click Start, and then click Run.
 
2. In the Open box, type the following line, and then click OK
 
   regsvr32 <filename>
 
   where <filename> is one of the following files:
 
    - Shdocvw.dll
    - Actxprxy.dll
    - Mshtml.dll
    - Oleaut32.dll
 
3. Repeat step 2 for each file listed above.
 
   If you receive an error message stating that Windows cannot find the file
   type, follow these steps:
 
   a. Double-click the My Computer icon on the desktop.
 
   b. Double-click the hard drive on which Windows is installed.
 
   c. Double-click the Windows folder.
 
   d. Double-click the System folder.
 
      NOTE: If you are using Windows 98, and the System folder appears to be
      empty, click the Show Files link to display the folder contents.
 
   e. Double click the file you attempted to register.
 
   f. If the Open With dialog box is displayed, click Other, and then click
      Regsvr32.exe.
 
   g. Click Open, and then click OK.
 
   If you receive an error message stating that the process failed, reinstall
   Internet Explorer. After you start the Setup program, click the Core
   Components Only installation option, and then follow the instructions on the
   screen to reinstall Internet Explorer.
 
Additional query words: 4.00 msgame igz z4
 
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Keywords          : kbenv kberrmsg kbinterop igz kbimu msgame z4 kbfaq
Version           : WINDOWS:
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1999.