Error Message: The Modem Is Not Installed or Configured for...
  
PSS ID Number: Q189388
Article last modified on 07-15-1998
 
WINDOWS:
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Windows 98
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SYMPTOMS
========
 
When you try to establish a Dial-Up Networking connection, you may receive
the following error message:
 
   Error 633:
   The modem is not installed or configured for Dial-Up Networking. To
   check your modem configuration, double click the Modems icon in Control
   Panel.
 
CAUSE
=====
 
This issue can occur if the Telephon.ini file is missing or damaged.
 
RESOLUTION
==========
 
To resolve this issue, follow these steps:
 
1. Click Start, point to Find, and then click Files Or Folders.
 
2. In the Named box, type "telephon.ini" (without quotation marks), and
   then click Find Now.
 
3. If you do not find the Telephon.ini file, skip to step 4. If you do
   find the Telephon.ini file, right-click it, click Rename, type
   "telephon.old" (without quotation marks), and then press ENTER.
 
4. Quit the Find tool, click Start, click Run, type "tapiini.exe" (without
   quotation marks), and then press ENTER.
 
5. Restart your computer.
 
Additional query words: 98
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Keywords          : kberrmsg dun win98 kbfaq
Version           : WINDOWS:
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.