Outlook 98 Articles Available by Fax or E-mail: ODK
  
PSS ID Number: Q189183
Article last modified on 09-02-1998
 
WINDOWS:98
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Outlook 98
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SUMMARY
=======
 
This article shows you how to obtain support information from the
Microsoft Knowledge Base by e-mail or by fax. If you are currently
viewing this article on the World Wide Web, this information may not
pertain to you.
 
MORE INFORMATION
================
 
The "Article Listing" section of this article includes a subset of
Knowledge Base articles about Outlook Configuration, Environment and
Setup. Use the instructions in the "Ordering an Articles by E-mail or
by Fax" section of this article to order items from this list.
 
Note that because Microsoft Technical Support is constantly adding new
information to the Knowledge Base, not all articles are listed here. For
this reason, you may want to look on the Web to find the information you
are looking for. Microsoft Technical Support on the Web is located at the
following address on the World Wide Web:
 
   http://support.microsoft.com/support/default.asp
 
ORDERING ARTICLES BY E-MAIL OR BY FAX
=====================================
 
Ordering an Article by E-mail
-----------------------------
 
To have an article from the list sent to you in e-mail, send a message to
"mshelp@microsoft.com" (without the quotation marks), and use the Article
ID in the subject line of the message, as in the following example:
 
   TO: mshelp@microsoft.com
   SUBJECT: Q119591
 
For more information about how to order an article by e-mail, send an e-
mail message to the following e-mail address:
 
   mshelp@microsoft.com
 
Ordering an Article over the Phone and Having It Sent to a Fax Machine
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To have an article sent to a fax machine, use the Microsoft FastTips
System. Microsoft FastTips is available 24 hours a day, 7 days a week,
from a touch-tone telephone. To order items from this article list, first
note the five- to six-digit number of the Article ID shown for each item,
and then follow these steps:
 
1. Dial the toll-free FastTips number:
 
      (800) 936-4100
 
2. When prompted, select the appropriate number for the product you are
   using (for example, for Microsoft Word, select 2).
 
3. When prompted, select the version of the product that you are using.
 
4. From the "FastTips Main Menu," select 1 to place a FastTips catalog
   order.
 
5. At the "to order items from your catalog" prompt, select 1.
 
6. When prompted with the "at the tone, enter the item ID number followed
   by the pound key" message, enter the Article ID number from the
   following list and press # (use the numbers following "Q," but do not
   include "Q").
 
   NOTE: You can order up to five items at a time.
 
7. When prompted, select the fax option and enter your three-digit area
   code and seven-digit fax number.
 
8. When you're finished ordering, hang up.
 
If you have problems receiving a fax, please call the FastTips Hotline at
(425) 635-3199.
 
ARTICLE LISTING
===============
 
ARTICLE ID  ARTICLE TITLE
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Q187808   OL98: Configuring Outlook 98 Profile Settings in the ODW
Q187527   OL98: ODK: Profile Administration Kit Available
Q184951   OL98: ODK: Multiple Lines for Installation Description Truncated
Q184550   OL98: ODK: Outlook Deployment Kit (ODK) Availability
Q184409   OL98: ODK: Fax Support Not Deployable with ODW
Q184336   OL98: ODK: Message Format Unavailable After Outlook 98 Installed
Q184290   OL98: ODK: Unable to Load Out98prf.adm with Poledit
Q184250   OL98: ODK: Rerun Outlook 98 Setup Fails on Customized Install
Q184249   OL98: ODK: Setup Fails Installing from ODK Over Old Installation
Q184070   OL98: URL Opened in Outlook Today Starts Internet Explorer
Q183779   OL98: ODK: Can't Clear Combo Boxes in Policy Editor
Q183778   OL98: ODK: ALT+TAB Shows Two ODK Icons
Q182709   OL98: ODK: Specifying Active Setup Parameters Is Confusing
Q182168   OL98: ODK: Cannot Specify Outlook Deployment Kit Install Folder
Q179432   OL98: ODK: Silent Install Fails with Outlook Deployment Wizard
Q172046   OL98: ODK: Patch for Outlook Deployment Kit on April Select CD
 
REFERENCES
==========
 
For more information on other articles that can be Faxed or E-mailed, see
the following articles in the Microsoft Knowledge Base:
 
ARTICLE-ID: Q189177
TITLE     : Outlook 98 Articles Available by Fax or E-mail: Configuration
 
ARTICLE-ID: Q189178
TITLE     : Outlook 98 Articles Available by Fax or E-mail: Messaging
 
ARTICLE-ID: Q189179
TITLE     : Outlook 98 Articles Available by Fax or E-mail: Programming
 
ARTICLE-ID: Q189180
TITLE     : Outlook 98 Articles Available by Fax or E-mail: Usage
 
ARTICLE-ID: Q189182
TITLE     : Outlook 98 Articles Available by Fax or E-mail: Fax
 
Additional query words: list index
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Keywords          : kblist
Version           : WINDOWS:98
Platform          : WINDOWS
Issue type        : kbinfo
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Copyright Microsoft Corporation 1998.