Aliases Will Not Resolve without Text Encoding Converter
  
PSS ID Number: Q188398
Article last modified on 07-01-1998
 
MACINTOSH:8.1
 
MACINTOSH
 

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The information in this article applies to:
 
 - Apple Macintosh System Software 8.1
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SYMPTOMS
========
 
Aliases do not appear to locate the original program. You may receive the
following error message:
 
   <Program Name> cannot load the Microsoft Office 98 shared libraries.
   There may not be enough free memory to load the libraries or files may
   have been moved from their originally installed locations.
 
CAUSE
=====
 
The Text Encoding Converter (TEC) extension is missing and you have
formatted the hard drive with Mac OS Extended Format (HFS+).
 
RESOLUTION
==========
 
Make sure the Text Encoding Converter Extension (TEC) is in the Extensions
folder and active. To move the TEC extension from disabled extensions
to enable the extension, follow these steps:
 
1. Open the System folder and double-click the Extensions(Disabled) folder.
 
2. Locate Text Encoding Converter.
 
3. Drag the Text Encoding Converter to the Extensions folder.
 
MORE INFORMATION
================
 
Disabling the Text Encoding Converter (TEC), formatting your hard drive
with Mac Extended Format (HFS+) and upgrading from Mac OS 8.0 to Mac OS 8.1
will cause alias resolution problems. The Text Encoding Converter is
required by Mac OS 8.1 to resolve aliases.  Even if you create a new alias,
without this extension the program or file will not launch.  The extension
does not appear in Extensions Manager under Mac OS 8.1.
 
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Keywords          : kbSysSettings 
Version           : MACINTOSH:8.1
Platform          : MACINTOSH
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Copyright Microsoft Corporation 1998.