Outlook 97 or Outlook 98 May Hang Terminal Server
  
PSS ID Number: Q186534
Article last modified on 08-14-1998
 
WinNT:4.0
 
winnt
 

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The information in this article applies to:
 
 - Microsoft Windows NT Server version 4.0, Terminal Server Edition
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SYMPTOMS
========
 
Browsing through mail in Outlook 97 or Outlook 98 may cause the Terminal
Server computer to stop responding (hang). Outlook Development has
discovered a bug in Outlook's view cache that, under certain circumstances,
creates a looping condition. Outlook will then take over approximately 50
percent of available processor time, effectively causing the Terminal
Server to hang.
 
STATUS
======
 
Outlook Development is working on a fix for this problem.
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Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbprb
Solution Type     : kbnofix
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Copyright Microsoft Corporation 1998.