Parent's Room: Large Blank Area, or Right Side Not Displayed
  
PSS ID Number: Q184079
Article last modified on 04-17-1998
 
WINDOWS:1.0
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Barney Goes to the Circus, version 1.0
 - Microsoft Barney Under the Sea, version 1.0
 - Microsoft Fun on the Farm with Barney, version 1.0
 - Microsoft Fun on Imagination Island with the Microsoft ActiMates PC
   Pack, version 1.0
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SYMPTOMS
========
 
When you enter the Parent's Room in one of the Barney software titles
listed in the applies to section of this article, there may be a large
blank area on the screen, or the right side of the page may not be
displayed. Additionally, you may be unable to scroll to see the rest
of the page.
 
These symptoms may occur in the Gifts, CD Title Information, ActiMates
Barney, and Reading Room areas.
 
CAUSE
=====
 
This behavior can occur if you are using Microsoft Internet Explorer
version 4.71.1712.6.
 
RESOLUTION
==========
 
To resolve this problem, download and install the Actblank.exe update file.
 
STATUS
======
 
Microsoft has confirmed this to be a problem in the Microsoft Barney
software titles listed in the applies to section of this article.
 
MORE INFORMATION
================
 
The following file is available for download from the Microsoft Software
Library:
 
 ~ Actblank.exe
 
For more information about downloading files from the Microsoft Software
Library, please see the following article in the Microsoft Knowledge Base:
 
   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online Services
 
NOTE: This problem does not occur if you are using Internet Explorer
version 3.02, which is included on the Barney software title CD-ROM.
 
Additional query words: 1.00 barnie barney acti mates mate acta actimate
actamates actamate missing white clipped gap move cut off
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Keywords          : kbdisplay actimates barney kbimu 
Version           : WINDOWS:1.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix
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Copyright Microsoft Corporation 1998.