OLEXP: How to Manually Uninstall Outlook Express

MORE INFORMATION

The procedures in this article do not work if you are using Outlook Express 5.0 with Windows 98 or Windows 98 Second Edition.

For additional information about manually uninstalling Outlook Express 5 on Windows 98, click the article number below to view the article in the Microsoft Knowledge Base: To manually uninstall Outlook Express, follow these steps:

1. On the Start menu, point to Programs, and then click Windows Explorer or Windows NT Explorer.
2. Locate the Outlook Express folder in the C:\Program Files folder.
3. Delete the files that are located in the <Drive Letter>:\Program Files\Outlook Express folder.
   
   WARNING: Do not delete the actual Outlook Express folder. By doing so you may cause Outlook Express to install to the \Program Files\Outloo~1 folder. Outlook Express may not function if it installs to the Outloo~1 folder, and renaming Outloo~1 to Outlook Express may not work.
4. Locate the Stationery folder in the C:\Program Files\Common Files\Microsoft Shared folder.
5. Rename the Stationery folder to Old Stationery.
6. Locate the Outlook Express folder. If you are running Windows 95, the Outlook Express folder is located in the C:\Windows\Application Data\Microsoft folder. If you are running Windows NT 4.0, the Outlook Express folder is located in the %SystemRoot%\Profiles\Username\Application Data\Microsoft folder,where Username is the name you use to log on to Windows NT 4.0.
7. Rename the Outlook Express folder to old_outlook.
   
   The Quick Launch area of the taskbar contains a shortcut to Outlook Express that may still exist after you remove Outlook Express. To remove this shortcut, right-click the Outlook Express icon in the Quick Launch bar, and then click Delete.
8. Rename the Windows Address Book (WAB) files. If you are running Windows NT 4.0, the WAB files are located in the %SystemRoot%\Profiles\Username\Application Data\Microsoft\Address Book folder.
   
   The WAB files have a .wab extension. To rename a WAB file, right-click the filename.wab file, click Rename, rename the file to filename.xxx, and then press ENTER. Rename all .wab files in this folder.WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
   
   
   
9. Using Registry Editor, remove the appropriate registry key for Outlook Express.

   Windows 95

   HKEY_LOCAL_MACHINE\Software\Microsoft\Outlook Express
   HKEY_LOCAL_MACHINE\Software\Microsoft\WAB
   HKEY_CURRENT_USER\Software\Microsoft\Outlook Express
   HKEY_CURRENT_USER\Software\Microsoft\WAB
   HKEY_CURRENT_USER\Identities (Outlook Express 5 only)
   HKEY_CURRENT_USER\Software\Microsoft\Active Setup\InstalledComponents\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{7790769C-0471-11d2-AF11-00C04FA35D02} (default value is "Address Book5")
   HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\InstalledComponents\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}

   Windows 95 With User Profiles

   HKEY_USERS\username\Software\Microsoft\Outlook Express
   HKEY_USERS\username\Identities (Outlook Express 5 only)

   Windows NT

   HKEY_CURRENT_USER\Software\Microsoft\Outlook Express

NOTE: You can also use the steps in this article to repair Outlook Express 5 functionality if uninstalling Office 2000 breaks Outlook Express.

Outlook Express 5 Specific

Rename the following files:

• Inetcomm.dll
• Msoeacct.dll
• Msoert2.dll

For additional information about additional problems that could be resolved if the files were renamed before the reinstall, click the article number below to view the article in the Microsoft Knowledge Base: