Money 5.0: Checking Not Available or Other Unexpected Choices
  
PSS ID Number: Q182392
Article last modified on 03-13-1998
 
WINDOWS:5.0
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money version 5.0 for Windows 95
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SYMPTOMS
========
 
In the Sample file, if you click Payees And Categories on the Money
Contents screen, the list contains distinctly British payees such as "His
Majesties Theatre" and "Weltshire Electricity."
 
-or-
 
When you attempt to connect to Online Banking Services, and click the
Advanced services button in the Setup Wizard, your two choices are OFC
Online Banking, and VISA Online Banking.
 
-or-
 
When you create a new account in the Account Manager, the list of available
Account Types does not contain Checking; however, it does contain Current.
 
-or-
 
When you attempt to open the Sample file you receive the following message:
 
   Money has detected that your international settings have changed
   since the last time you opened the file Sample.
 
   Money now needs to adjust some information in your file to match
   the new international settings. This may take a few minutes if
   your file is large. Do you want to do this now?
 
If you click No, you need to open a different Money file.
 
CAUSE
=====
 
These behaviors occur if you have installed the UK version of Money 97
version 5.0.
 
RESOLUTION
==========
 
To resolve this issue, contact Microsoft Money Technical Support at (425)
635-7131. Your UK version of Money 97 will be replaced free of charge with
the identical US version of Money 97.
 
MORE INFORMATION
================
 
To determine whether you are using the UK version of Money 97 version 5.0,
follow these steps:
 
1. On the Money Contents screen, click Home Banking.
 
2. Click the Setup Online Services button.
 
3. On the Setup Online Services confirmation screen, click Yes.
 
4. Click Next on the next two screens of the Online Setup Wizard.
 
5. When asked if you have received a password for Online Services Setup
   from your bank, make sure the Yes option is selected. Click Next.
 
6. Click the Advanced button. Click the drop-down arrow on the Online
   Banking box. If the list contains the following options, you are using
   the UK version of Money 97, version 5.0:
 
      OFC Online Banking
      Visa Online Banking
 
Additional query words: w_money 97 Ham International
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Keywords          : kbdta
Version           : WINDOWS:5.0
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.