OL98: ErrMsg Outlook Caused A GP Fault In Module Rasgdi.exe
  
PSS ID Number: Q179944
Article last modified on 09-02-1998
 
WINDOWS:98
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Outlook 98
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SYMPTOMS
========
 
When printing Contacts in Address Card view in Microsoft Outlook 98 using a
Okidata OkiPage 4W printer, you may receive the following error message:
 
   OUTLOOK caused a general protection fault in module RASGDI.EXE at
   000d:0000135b
 
   -or-
 
   OUTLOOK caused a general protection fault in module VHSDGDI.DRV at
   000d:0000135b
 
CAUSE
=====
 
This behavior may occur with the Okidata OkiPage 4W printer driver, version
3.10 dated, 03/25/97.
 
RESOLUTION
==========
 
Upgrade to version 4.0 of the Okidata Okipage printer driver. You can
download this driver (4we3195.exe) from the Okidata Web site at:
 
   http://www.okidata.com/drivers/win95txt.html
 
NOTE: Remove the current driver prior to installing the updated version.
 
Okidata Okipage 4W is manufactured by Okidata, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
 
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Keywords          : kbprint
Version           : WINDOWS:98
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.