Streets Plus: Computer Hangs at "Setup Is Updating Your System"
  
PSS ID Number: Q177406
Article last modified on 06-24-1998
 
WINDOWS:5.0
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Automap Streets Plus for Windows, version 5.0
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SYMPTOMS
========
 
When you install Automap Streets Plus for Windows, version 5.0, your
computer may stop responding (hang) when the installation program displays
the following message:
 
   Setup is updating your system.
 
CAUSE
=====
 
This behavior can occur if Automap Streets Plus Setup is not able to update
the Windows registry.
 
RESOLUTION
==========
 
To resolve this issue, follow these steps:
 
1. Insert the Automap Streets Plus CD-ROM into the CD-ROM drive. Press
   and hold down the SHIFT key when you insert the CD-ROM to prevent the
   Automap Streets Plus Setup program from starting automatically.
 
2. Click Start, and then click Run.
 
3. In the Open box, type the following line, and then click OK
 
      <cdrom>:\acmsetup\enu\manual.reg
 
   where <cdrom> is the letter of the CD-ROM drive that contains the
   Automap Streets Plus CD-ROM.
 
4. Click OK.
 
5. Right-click Start, and then click Open.
 
6. Double-click the Programs folder.
 
7. Double-click the Microsoft Reference folder. If this folder does not
   exist, create it. For information about how to create a folder in
   Windows, see your Windows printed documentation or online Help.
 
8. On the File menu, point to New, and then click Shortcut.
 
9. In the Command Line box, type the following line (with quotation
   marks), and then click Next:
 
      "C:\Program Files\Microsoft Reference\Automap\Automap Streets Plus"
 
10. In the "Select a name for the shortcut" box, type "Automap Streets
   Plus" (without quotation marks), and then click Finish.
 
11. Close all open windows, and then restart the computer.
 
STATUS
======
 
Microsoft has confirmed this to be a problem in Automap Streets Plus for
Windows, version 5.0.
 
Additional query words: 5.00 auto map automap auto-map
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Keywords          : kbenv kberrmsg kbmm kbsetup
Version           : WINDOWS:5.0
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.