Cannot Open E-mail Messages Using Outlook Express on MSN
  
PSS ID Number: Q177349
Article last modified on 06-18-1998
 
WINDOWS:2.51,4.0
 
WINDOWS
 

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The information in this article applies to:
 
 - The Microsoft Network, version 2.51
 - Microsoft Outlook Express version 4.0 for Windows 95
 - Microsoft Outlook Express version 4.0 for Windows NT 4.0
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SYMPTOMS
========
 
When you attempt to open an e-mail message using Microsoft Outlook Express
on MSN, The Microsoft Network, you may receive the following error message:
 
   Internet Explorer cannot open the Internet site mhtml:mid://0000000x/.
   The protocol in this address is not valid.
 
   Make sure the address is correct, and try again.
 
CAUSE
=====
 
The file Inetcomm.dll may not be registered in the Windows registry.
 
RESOLUTION
==========
 
To resolve this issue, use the following steps:
 
1. Click Start, and then click Run.
 
2. In the Open box, type the following line for your version of Windows,
   and then click OK:
 
   Windows 95/98
   -------------
 
      regsvr32 <drive>:\<windows>\system\inetcomm.dll
 
   where <drive> is the drive on which Windows is installed and
   <windows> is the folder in which Windows is installed.
 
   Windows NT 4.0
   --------------
 
      regsvr32 <drive>:\<%systemroot%>\system32\inetcomm.dll
 
    where <drive> is the drive on which Windows NT is installed and
    <%systemroot%> is the folder in which Windows NT is installed.
 
3. Click OK.
 
4. Restart the computer.
 
Additional query words: 2.51 4.0 msnet msnetwork microsoft-net m.s.n.
outexw95
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Keywords          : kbenv kberrmsg msnmail 
Version           : WINDOWS:2.51,4.0
Platform          : WINDOWS
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Copyright Microsoft Corporation 1998.