Money 98: Script Error 80004005, When Running The Product Tour
  
PSS ID Number: Q176579
Article last modified on 08-19-1998
 
WINDOWS:98
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money 98
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SYMPTOMS
========
 
When running the Product Tour in Money 98 you may receive the following
error message:
 
   ScriptError: 80004005.
 
CAUSE
=====
 
This error message is caused by a missing or corrupted HTML Layout control.
 
RESOLUTION
==========
 
Install the HTML Layout control manually by extracting it from the Money 98
CD-ROM. The following steps assume no other programs are running.
 
Extracting the File From the CD-ROM
-----------------------------------
 
To extract the file from the CD-ROM, follow these steps:
 
1. Insert the Money 98 compact disc into the drive.
 
2. Click Start, point to Programs and click MS-DOS Prompt.
 
3. The MS-DOS prompt should be at your Windows directory, for example:
 
      C:\Windows
 
4. Type the following and press ENTER.
 
      cd desktop
 
5. To extract the file, type the following:
 
      Extract <CD-ROM drive letter>:\Money98\money98.1 htmlctrl.exe
 
    Where <CD-ROM drive letter> is the drive letter of your CD-ROM drive.
 
6. This will extract the Htmlctrl.exe file to your desktop. It is
   vital to wait until the file is completely extracted before proceeding.
   This may take a few minutes.
 
7. Once the extraction has completed, close the MS-DOS Prompt window by
   typing following and pressing ENTER.
 
      Exit
 
8. On the desktop, double-click Htmlctrl.exe.
 
9. When you receive the following prompt, click Yes:
 
      You must restart your before the new settings will take effect.
 
      Do you want to restart your computer now?
 
After restarting Windows you may delete the icon from your desktop.
 
MORE INFORMATION
----------------
 
The HTML Layout Control is an ActiveX control for Microsoft Internet
Explorer 3. It is not needed by Internet Explorer 4, the version of
Internet Explorer included with Money 99.
 
Additional query words: w_money 6.0 woody Tour VB Script HTML Control
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Keywords          : kbenv kberrmsg kbdta
Version           : WINDOWS:98
Platform          : WINDOWS
Issue type        : kbprb
Solution Type     : kbfix
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Copyright Microsoft Corporation 1998.