Knowledge Base

PPT: Troubleshooting Damaged Presentations on Windows 95

PSS ID Number: Q175839

Article Last Modified on 04-3-2002

The information in this article applies to:
For a Microsoft Microsoft PowerPoint 2002 version of this article, see Q291911 .
For a Microsoft Microsoft PowerPoint 2000 version of this article, see Q207377 .
For a Microsoft Microsoft PowerPoint 97 version of this article, see Q189549 .

Symptoms

If you are experiencing unexpected behavior when working with a Microsoft PowerPoint file, your presentation may be damaged or corrupted. Symptoms of a corrupted presentation include:

If this unexpected behavior is exclusive to one presentation, the presentation may be corrupted. This article provides some common steps you can use to attempt the recovery of a damaged presentation. However, keep in mind that these steps do not guarantee successful recovery of the damaged file. In some cases, depending on the type of corruption, you will not be able to recover any data and you will have to re-create the damaged presentation.

NOTE: In some cases you may receive the above symptoms for reasons other than a corrupted presentation.


Resolution

If you determine that the presentation has been corrupted, try the following methods to attempt to recover the damaged file. The methods listed below are split into the following sections:

Follow the procedures in the General Troubleshooting section first.

General Troubleshooting

NOTE: Although some of these troubleshooting steps can be used in Windows 3.1 and Windows NT, many are targeted for Windows 95.

Restart Windows in Safe Mode. To do this, follow these steps:
  1. Restart the computer. When you see the "Starting Windows 95" message, press the F8 key, and then select Command Prompt Only from the Startup menu.

    NOTE: If Windows starts, edit the Autoexec.bat file, remove or disable the "win" line, and repeat step 1.


  2. Start Windows 95 with a minimal set of Windows drivers by typing the following line:
    win /d:m
    NOTE: If networking components are required to start Windows 95, type the following line instead of the line above:


    3. win /d:n
If you are able to open your presentation after Windows has started in Safe Mode, then a system conflict exists that is preventing you from opening your presentation.

Method 1: Drag the Presentation to the PowerPoint Program File

  1. Determine the location of the PowerPoint program on your computer.

    The default locations for PowerPoint 4.0 and 7.0 are:
    C:\MSOffice\Powerpnt

    -or-

    C:\Powerpnt


  2. Drag the damaged PowerPoint presentation to the PowerPoint program icon.


Method 2: Double-Click the PowerPoint Presentation in Windows Explorer

Method 3: Attempt to Insert Slides into a Blank Presentation

  1. On the File menu, click New.


  2. Click Blank Presentation and then click OK.


  3. If the New Slide dialog box appears, click OK.

    The selection you make in this dialog box does not matter. You can delete this slide after you recreate your presentation.


  4. On the Insert menu, click Slides From File.


  5. Select the damaged presentation and then click Insert.

    If this operation is successful, all of the slides from the damaged presentation, excluding the slide master, are inserted in the new presentation.


  6. Save the presentation.

    If your presentation does not look the way you expect after trying these steps, try applying the damaged presentation as a template. To do this, follow these steps:

    1. Make a back-up copy of your presentation.


    2. On the Format menu, click Apply Design.


    3. Select the damaged presentation and then click Apply.

      The slide master of the damaged presentation replaces the new slide master.

      NOTE: If you begin to experience unexpected behavior, the template may have corrupted the presentation. In this case, use the back-up copy and re-create the master slide.




Method 4: Try opening the Presentation in PowerPoint Viewer

If you are unable to open the presentation in PowerPoint Viewer, your PowerPoint installation may be corrupted or the presentation may contain corrupted objects.

Method 5: Move the File to Another Computer

In some cases, copying the PowerPoint file to a different computer allows you to open the presentation. If you are able to open the file, look at each slide to determine if there are any blank object placeholders. If there are, delete them. Resave the presentation and then copy the presentation back to the original computer.

Method 6: Move the File to Another Disk

Windows may not be able to read the file from where it is currently saved. Try copying the file to another disk. For example, copy the file from a floppy disk to the hard disk.

NOTE: If you are unable to copy the file from the disk on which it is saved, it may be cross-linked with other files or folders, or it may be located in a damaged sector of the disk. Try Method 7.

Method 7: Run ScanDisk

Run ScanDisk to repair all errors on the drive. Have it repair all cross-linked files and convert lost fragments to files.

NOTE: Even though ScanDisk may determine that your file is cross-linked and repair it, this is not a guarantee that the file will be readable by PowerPoint.

Method 8: Copy the File to a Macintosh Computer

Copy the file to a Macintosh computer and open it in PowerPoint for the Macintosh.

NOTE: This procedure requires that you install the PowerPoint 97 converter for PowerPoint 4.0 for the Macintosh. To obtain this converter, please go to

the following Microsoft Web site:
http://www.microsoft.com/PowerPoint/FreeStuff/Cnv_Overview.htm

Method 1: Attempt to Apply the Damaged Presentation as a Template

Insert the slides into a blank presentation, and then apply the damaged presentation as a template to preserve the master.
  1. On the File menu, click New.


  2. Click Blank Presentation and then click OK.


  3. If the New Slide dialog box appears, click OK.

    The selection you make in this dialog box does not matter. You can delete this slide after you recreate your presentation.


  4. On the Insert menu, click Slides From File, and click the Find Presentation tab.


  5. Click Browse, select the damaged presentation and then click Open.

    The Slide Finder dialog box appears.


  6. Click Insert All.

    If successful, this operation inserts all of the slides from the damaged presentation, excluding the slide master, in the new presentation.


  7. Save the presentation.

    If your presentation does not look the way you expect, try applying the damaged presentation as a template. To do this, follow these steps:

    1. Create a back-up copy of the presentation.


    2. On the Format menu, click Presentation Template.


    3. Select the presentation, and then click Apply.

      The slide master of the damaged presentation replaces the new slide master.


    NOTE: If you begin to experience unexpected behavior, the template may have corrupted the presentation. In this case, use the back-up copy and recreate the master slide.


Method 2: Paste the Slides from the Damaged File into a New File

Use a copy and paste operation to move the slides from the damaged presentation to a blank presentation. To do this, follow these steps:
  1. Open the damaged presentation.


  2. On the File menu, click New.


  3. Click Current Presentation Format.

    This step applies the same slide master used by the damaged presentation.


  4. On the View menu, click Slide Sorter.

    If you receive errors when you switch views, try changing to Outline view instead.


  5. Select a slide to copy.


  6. On the Edit menu, click Copy.

    If you want to copy more than one slide at a time, press SHIFT and click each slide you want to copy.


  7. Switch to the new presentation. On the Window menu, click the new presentation option.


  8. On the View menu, click Slide Sorter.


  9. On the Edit menu, click Paste.


  10. Repeat steps 5 through 9 until the entire presentation is transferred.


NOTE: In some situations one damaged slide may cause a problem for the entire presentation. If you notice odd behavior within the new presentation after copying a slide to it, that slide is most likely corrupted. Either recreate the slide or copy portions of the slide to a new slide.

Method 3: Save the presentation as RTF (Rich Text Format)

If the corruption is throughout the presentation, saving as RTF may be the only option to recover the file. This method, if successful, recovers only the text that appears in Outline view. To do this:
  1. Open the presentation.


  2. On the File menu, click Save As.


  3. In the Save File As Type list, select Outline (RTF Text).


  4. In the File Name box, type the name you want, pick a location to store the file, and then click Save.


  5. Close the file.


NOTE: To continue working after you open the RTF file, click Open on the File menu, and in the List Files Of Type list, select All Readable Outlines or All Files. RTF files do not appear if you select the Presentations option.


More Information

For additional information, please see the following articles in the Microsoft Knowledge Base:

Q156126 Troubleshooting Windows 95 Using Safe Mode

Q159572 OFF97: Right-Clicking File Causes Error and Computer Stops

Q164519 Troubleshooting Office Kernel32.dll Errors Under Windows 95

Q88082 PPT: Error Opening Untranslated PowerPoint File

Additional query words: ppt powerpt 7.0 95 8.0 powerpnt pages faults illegal invalid acts weird crashed crash broken gpf ipf hosed corrupt

Keywords: kbinterop kbtshoot kbdta kbconversion
Issue Type: kbprb
Technology: kbPowerPtSearch kbPowerPt95 kbZNotKeyword2 kbPowerPt95Search kbPowerPt400 kbPowerPt400c kbPowerPt400a


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