Top MSN Articles Available by Fax or by E-mail
  
PSS ID Number: Q175150
Article last modified on 10-17-1998
 
WINDOWS:2.0,2.5
 
WINDOWS
 

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The information in this article applies to:
 
 - The Microsoft Network, versions 2.0, 2.5
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INSTRUCTIONS
============
 
Ordering an Article over the Phone and Having It Sent to a Fax Machine
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To have an article sent to a fax machine, use the Microsoft FastTips
System. Microsoft FastTips is available 24 hours a day, 7 days a week, from
a touch-tone telephone. To order items from this article list, first note
the five- to six-digit number of the Item ID shown for each article, and
then follow these steps:
 
 - Dial the toll-free MSN FastTips number (888) 676-8477.
 
 - Press one (1) on your phone keypad to select the Express Catalog
   Order Service.
 
 - Press two (2) to order Catalog items.
 
 - When prompted, enter the number of the Item ID and press #, for up
   to five items.
 
 - When prompted, select the delivery method, fax.
 
 - When prompted, enter your three-digit area code and seven-digit fax
   number on your phone keypad.
 
When finished, simply hang up. If you have problems receiving a fax, please
call (425) 635-3199.
 
Ordering an Article by E-mail
-----------------------------
 
To have an article from the list sent to you in e-mail, send a message
to "mshelp@microsoft.com" (without quotation marks), and use the
Item ID in the subject line of the message, as in the following
example:
 
      TO: mshelp@microsoft.com
      SUBJECT: Q119591
 
For more information about how to order an article by e-mail, send a
message to "mshelp@microsoft.com" (without quotation marks), and in the
subject line of the message, type ?Index? (without quotation marks)as
in the following example:
 
      SUBJECT: Index
 
NOTE: To receive messages back from Microsoft Help (MSHelp), you
must include a valid Item ID or the word ?Index? in the subject line
of your e-mail message.
 
ARTICLE LISTING
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Connection Issues
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ITEM-ID ARTICLE TITLE                                                PAGES
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Q171902 Cannot Connect to The Microsoft Network                          1
Q172793 Cannot Establish Connection to MSN First Time                    1
Q174514 Connection Problems with MSN, The Microsoft Network              3
Q149195 "Invalid Member ID or Password" Signing In to MSN                4
Q153967 Internet Explorer Err Msg: Could Not Open...                     6
Q153178 Err Msg: Cannot Locate The Microsoft Network Data Center         4
Q155647 Error Message: Wrong Information Specified                       2
Q176360 Err Msg: The Computer You're Dialing into Cannot Establish...    2
Q162738 Err Msg: Network Connection Could Not Be Established             4
Q156656 "Remote Server Disconnect" Attempting to Connect to MSN          2
Q173679 MSN Sign In Screen Does Not Appear                               3
 
E-mail Issues
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ITEM-ID ARTICLE TITLE                                                PAGES
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Q178087 Err Msg: Unable to Logon to the Server Using Distributed...      3
Q181129 Err Msg: The Host Pop3.email.msn.com Could Not Be Found...       2
Q180763 MSN Err Msg: Account Failed: Permission Denied                   1
Q177315 Err Msg: Your Server Has Not Responded...                        2
Q176102 Err Msg: The Connection to the Server Has Failed...              2
Q131194 E-mail Is Not Delivered                                          2
Q135368 Cannot Retrieve E-mail on The Microsoft Network                  2
Q173922 Err Msg: Authentication Failed While Connecting to the Mail...   2
Q174245 Err Msg: An Unknown Error Has Occurred: 501 Invalid Address      2
Q175316 Internet Mail Does Not Download E-mail Messages Using MSN        2
Q175785 Err Msg: There Was a Problem Logging onto Your Mail Server...    2
Q176013 Err Msg: An Unknown Error Has Occurred. Account: 'MSN Mail'...   3
Q177273 Err Msg: The Server Name You Specified Cannot Be Found...        2
Q173952 How to Configure Outlook Express for The Microsoft Network       4
Q171936 Configuring Microsoft Exchange for Use with MSN                  2
Q174062 Internet Mail Enhancement Patch Needed to Use Outlook 97 w/MSN   4
 
General MSN Issues
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ITEM-ID ARTICLE TITLE                                                PAGES
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Q173227 How to Cancel Your MSN Account                                   1
Q142536 No Dial Tone When Attempting to Connect to MSN                   2
Q134223 Error Message: Already Signed in to The Microsoft Network        1
 
                        End of Article List
 
Additional query words: 2.00 2.50 msnet msnetwork microsoft-net m.s.n.
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Keywords          : kbtlc kbmsn 
Version           : WINDOWS:2.0,2.5
Platform          : WINDOWS
Issue type        : kbinfo
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Copyright Microsoft Corporation 1998.