Money 98: IPF in Kernel32.dll Caused by Rpawinet.dll
  
PSS ID Number: Q175057
Article last modified on 01-23-1999
 
WINDOWS:
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money 98 
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SYMPTOMS
========
 
In Money 98, you may receive the following error message when you try to
download an Internet Update:
 
   Invalid Page Fault in Kernel 32.dll
 
This can also occur when you make other Internet connections in Money.
 
CAUSE
=====
 
This issue can occur if you do not use the latest version of the Rpawinet.dll
file. This file is installed by CompuServe WinCIM and used for passthrough
authentication. Versions 2.6 and earlier of the Rpawinet.dll file have been
known to cause this error.
 
RESOLUTION
==========
 
If you have the Rpawinet.dll file on your computer, rename the file, restart
Windows, and then try to download an Internet Update again in Money.
 
If the problem is resolved, contact CompuServe to obtain the latest version of
the Rpawinet.dll file.
 
NOTE: Microsoft has not tested this file and therefore cannot guarantee its
results.
 
MORE INFORMATION
================
 
To determine the version of the Rpawinet.dll file, follow these steps:
 
1. Quit Money.
 
2. Click Start, point to Find, and then click Files Or Folders.
 
3. In the Look In box, click the drive where you installed Microsoft Windows.
   This is usually the C drive.
 
4. In the Named box, type "rpawinet.dll" (without the quotation marks), and then
   click Find Now.
 
5. In the list of found files, right-click the Rpawinet.dll file, and then click
   Properties.
 
6. On the Version tab, note the file version.
 
7. Click Cancel, but do not close Find.
 
If the version is earlier than 2.7, rename the file using the following steps:
 
1. In the list of found files, right-click the Rpawinet.dll file, and then click
   Rename.
 
2. Press the RIGHT ARROW key on your keyboard.
 
3. Type ".old" (without the quotation marks), and then press ENTER.
 
   This should rename the file to Rpawinet.dll.old.
 
4. Close Find Files.
 
Open Money and attempt the Update Internet call again. If you use CompuServe as
your Internet Service Provider, you may wish to contact them to obtain the
latest version of this file. The third-party contact information included in
this article is provided to help you find the technical support you need. This
contact information is subject to change without notice. Microsoft in no way
guarantees the accuracy of this third-party contact information.
 
Additional query words: w_money 6.0 3rd party woody firstaid crash crashes crashing crashed quit quitting quits fail fails failing failed break
 
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Keywords          : kbdta mnyweb kbonline kbfaq
Version           : WINDOWS:
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1999.