Money: How to Troubleshoot Internet Quotes
  
PSS ID Number: Q174673
Article last modified on 12-24-1998
 
WINDOWS:5.0,98,99
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money 99
 - Microsoft Money 98
 - Microsoft Money version 5.0 for Windows 95
 - MSN MoneyCentral
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SUMMARY
=======
 
Microsoft Money Online Internet Quotes service allows you to download
Daily stock prices directly into Money to update the Investment
Portfolio. This is a free service, but requires Internet access (not
included with Money 5.0). Occasionally Internet Quotes may fail and
result in varying error messages. This article discusses how to
troubleshoot this problem.
 
MORE INFORMATION
================
 
Use the following to test for Money compatibility with the browser and
Internet Service Provider.
 
To connect to the Microsoft World Wide Web Site on the Internet, follow
these steps:
 
1. Quit your browser.
 
2. Click Start, and then click Run.
 
3. Type http://www.microsoft.com and click OK.
 
To test access to MSN Investor, follow these steps:
 
1. Quit your browser.
 
2. Click Start, and then click Run.
 
3. Type, http://investor.msn.com and click OK.
 
You must be able to access the Internet and start Investor from the Run
command or Internet Quotes won't function. If neither process launches the
browser and connects, it may be due to an incorrect version of Wsock32.dll,
or incorrect browser settings. Contact your Internet Service Provider to
further resolve the issue.
 
For additional information, please see the following article(s) in the
Microsoft Knowledge Base:
 
   ARTICLE-ID: Q153967
   TITLE     :Internet Explorer Err Msg: Could Not Open....
 
For additional information about wsock32.dll versions and file sizes,
please see the following articles in the Microsoft Knowledge Base:
 
   ARTICLE-ID: Q162661
   TITLE     : Money 5.0: Security Error Message Trying to Connect
 
   ARTICLE-ID: Q158974
   TITLE     : Money Err Msg: Unable to Register Schannel.dll
 
For additional information on how to set various browser settings, please
see the following articles in the Microsoft Knowledge Base:
 
   ARTICLE-ID: Q166748
   TITLE     : Money 5.0 Using Prodigy Internet as Internet Service
               Provider
 
   ARTICLE-ID: Q167297
   TITLE     : Money 5.0: Using MCI Internet as Internet Service Provider
 
   ARTICLE-ID: Q167189
   TITLE     : Money 5.0: Using AT&T WorldNet 1.2 as Internet Provider
 
   ARTICLE-ID: Q166747
   TITLE     : Money 5.0: Using CompuServe 3.0.2 As Internet Provider
 
For more information on using and setting up Internet Quotes, refer to
Money Help.
 
Additional query words: w_money 97 6.0 7.0 pizza ISP contecting
troubleshoot tshoot t shoot tshooting
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Keywords          : kbdta kbonline 
Version           : WINDOWS:5.0,98,99
Platform          : WINDOWS
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Copyright Microsoft Corporation 1998.