Expedia Trip Planner 98: How to Give Map Feedback
  
PSS ID Number: Q174656
Article last modified on 04-26-1999
 
WINDOWS:
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Expedia Trip Planner 98 
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SUMMARY
=======
 
This article describes how to obtain and use the Feedback Wizard reporting tool
for Trip Planner 98. This tool allows you to easily submit map content feedback
to the Microsoft Expedia Trip Planner team.
 
Microsoft developed the Feedback Wizard as an easy-to-use, structured way to send
feedback about Expedia Trip Planner 98 maps. The wizard takes you through the
steps of identifying a feature on the map, specifying the type of feedback, and
sending comments. You can also use the Feedback Wizard to point out features
that are missing on the map.
 
MORE INFORMATION
================
 
You can obtain the Expedia Trip Planner Feedback Wizard from the Microsoft
Software Library. For more information about obtaining the file, see the section
"Obtaining the Wizard" after the disclaimer section in this article.
 
Disclaimer
----------
 
The Feedback Wizard ("Wizard") should be used by the end-user to submit feedback
and suggestions to Microsoft for the Microsoft Expedia Streets 98 products (the
"Products"). The terms of the End-User License Agreement ("EULA") that
accompanies the Products will continue in full force and effect with respect to
the Products. Notwithstanding the foregoing sentence, the end-user understands
and agrees that the Wizard is not subject to support or maintenance services, as
referenced under Section 2 of the EULA. In no event shall Microsoft be obligated
to provide the end- user with support or maintenance services for the Wizard in
connection with the end-user's participation in providing feedback to Microsoft
for the Products.
 
The end-user understands and agrees that all feedback provided to Microsoft
relating to the Products, including without limitation, personal comments,
suggestions, and observations, shall become the property of Microsoft and may be
used by Microsoft and/or its suppliers for any purpose whatsoever, without any
further obligation to or permission by the end-user. In addition, although
Microsoft appreciates the end-user's feedback, it cannot guarantee that any
received suggestion or feedback will be implemented. Additionally, the end-user
understands and agrees that by providing Microsoft with feedback about the
Products that Microsoft may extract certain technological information from the
end-user's feedback for analysis purposes (i.e., hardware configuration and
operating system, etc.) and that said information will be subject to the terms
of this section.
 
The end-user further understands and accepts the Wizard "as is," and Microsoft is
not offering a warranty to the end-user for use of the Wizard either expressed
or implied.
 
Obtaining the Wizard
--------------------
 
The following file is available for download from the Microsoft Software
Library:
 
   Tp98fdwz.exe
   (http://support.microsoft.com/download/support/mslfiles/Tp98fdwz.exe)
 
Release Date: Oct-03-1997
 
For more information about downloading files from the Microsoft Software Library,
please see the following article in the Microsoft Knowledge Base:
 
   Q119591 How to Obtain Microsoft Support Files from Online Services
 
Installing the File
-------------------
 
To install the Feedback Wizard, do the following:
 
1. Download the file, Tp98fdwz.exe.
 
2. Double-click the self-extracting file. This will start the installation of
   the files required to install the Feedback Wizard.
 
NOTE: The Feedback Wizard works only with the retail version of Microsoft Trip
Planner 98. It will not work with any OEM (Original Equipment Manufacturer)
version of Microsoft Expedia Trip Planner that may have come pre-installed when
you purchased your computer. You should exit all Windows programs before running
this Setup program.
 
Using the Wizard
----------------
 
To start using the Feedback Wizard, follow these instructions:
 
1. Open Trip Planner 98.
 
2. Click Help, and then click Feedback On The Map.
 
This starts the Feedback Wizard. Follow the instructions to complete the report.
 
To remove the Feedback Wizard, use the Add/Remove Programs icon found in the
Windows Control Panel. The Feedback Wizard is listed as "Microsoft Expedia Trip
Planner 98 Feedback Wizard" in the list of installed components. This removes
only the Feedback Wizard and does not remove any of the files needed to run
Expedia Trip Planner 98.
 
E-mail Issues
-------------
 
If you have Internet e-mail working with a 32-bit e-mail program that is
compatible with the Messaging Application Programming Interface (MAPI) (such as
Microsoft Exchange or Outlook), do the following:
 
1. On the last panel of the wizard, click E-mail Your Feedback, and then click
   Finish.
 
2. If you are not sure your e-mail is MAPI compliant, do the following:
 
   a. On the last panel of the wizard, clear the check mark from the E-mail Your
      Feedback option, and then click Finish.
 
   b. When you are prompted, save the file.
 
   c. Mail the saved feedback as an attachment to:
 
   gmmer@microsoft.com
 
      If you do not have e-mail, print your feedback and send the report to:
 
   Map Editor, Trip Planner 98
   c/o Microsoft Corporation
   One Microsoft Way
   Redmond, WA 98052-6399
   FAX: (425) 936-7329 (No technical support is available at this number)
 
Additional query words: automap bug report snail wis net internet goof missing wrong bad error errors typos bugs mistakes multi multi-media media mm
 
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Keywords          : kbfile kbimu kbfaq
Version           : WINDOWS:
Platform          : WINDOWS
Issue type        : kbhowto
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Copyright Microsoft Corporation 1999.